Archives 2020

Teams and Skype interoperability capabilities

Teams and Skype users can now communicate with each other through chats and calls, whether they use clients on the desktop, web, or mobile phone (Android and iOS).

It is recommended to have Skype 8.58, or a later version.

How To Start A Call?

Teams users can search for Skype users by typing their email in the search bar. Note that some Skype users choose not to appear in the search results.

Skype users also have to search for Teams users by email address. After that, the Teams user will get a notification that they need to accept before they can reply. If the Teams user accepts the conversation, both users can start to chat and call each other. But, if the Teams users selects the block option, all messages from that Skype user will be blocked.

Limitations

  • @mentions, emojis and other types of rich formatting are not available
  • There are no group chats; one-on-one only
  • Users can not see each other’s presence
  • Searching for Skype users by their ID or phone number is not supported

External Access Configuration

For new tenants, external access for this capability is turned on by default. For older tenants: if you’re unable to use this capability, 3 PRO can set the necessary parameters for you, that allow Teams users to communicate with Skype users. Contact us today!

Microsoft Teams – Virtual Collaboration

The way we work has changed significantly in the last couple of months. The current situation in the world forced us to adopt to working from home. For a better experience, Microsoft developed a couple of new features for the Teams app: together mode, dynamic view, video filters, live reactions, and many more.

Online meetings are the new normal.

Dynamic View

Dynamic view provides a large gallery overview, through which the user can see up to 49 people simultaneously, and virtual breakout rooms which enable the splitting of meeting participants into smaller groups.

These features will be available in a month.

Together Mode

Something new, something different – thanks to AI, together mode places participants in a shared background, so you can feel more like you’re sitting in the same room with your colleagues. If you are working remotely, and your team needs to brainstorm a lot, this feature is appropriate. It will be generally available next month.

Video Filters

A great thing if you need to adjust light levels, or you want to blur your messy home office background.

Live Reactions

Reactions become a part of our lives in the world of social networks. They give us the freedom to show our emotions and attitude on others’ opinions and statements. In the Teams app, live reactions are designed to provide instant feedback to the presenter during the meeting:

👏🧡😄

3 PRO can help you to work from anywhere. Contact us today!

Why choose IBM FlashSystem?

The IBM FlashSystem family is not just for big organizations; it includes entry-level products suitable for small and mid-size businesses, as well as being able to satisfy mid-range and high-end needs. You no longer need a complex mix of storage solutions.

Why is FlashSystem ideal for you business?

  • There are no software licensing costs for entry-level machines – software is already included in the machine price.
  • IBM Storage Insights allows you to monitor IBM storage, as well as 500+ multi-vendor systems from a single pane.
    • The free version comes bundled with all FlashSystem products.
  • The HyperSwap functionality, available for most machines, can enable 100% availability.
  • With up to 5x data reduction you can store more with less hardware.

IBM Storage Insights

FlashSystem Solutions

FlashSystem 5010

A budget-friendly solution with enterprise-class features that increases agility; gives you up to 70% better performance compared to previous models, and includes a 3-year warranty. Suitable for small business storage needs.

FlashSystem 5030

Mid-range workloads do not have to be expensive. FlashSystem 5030 offers scalability and high-performance data compression and de-duplication.

FlashSystem 5100

Enables performance, scalability, and flexibility in a 2U rack unit. It provides blazing fast response times at an affordable price point.

FlashSystem 7200

High-end storage capabilities for organizations that need enterprise-class mid-range storage. Suitable for real-time analytics, AI apps and multi-cloud architectures that require consistent high levels of performance.

FlashSystem 9200

Brings the highest levels of performance, security, and availability. It’s NVMe-optimized storage for modern enterprises.

Test Drive

Contact us if you want to try IBM storage for free. Test Drive gives you a chance to experience the performance of new IBM’s FlashSystem solutions.

3 PRO as an IBM Gold Business Partner can demonstrate one of the available Storage Systems on your location, together with its capabilities, so that you could witness all the benefits for your business firsthand.

Test Drive is available until September 30, 2020.

SharePoint – Everyday Features

SharePoint is a perfect tool for document management. It’s accessible from any device through a web browser. Here are some cool features for everyday use:

Alerts

SharePoint alerts keep you updated when something on your site or in the document has been modified. They are available for your lists, libraries, folders, files, list items, and they can be delivered by email or a text message to your mobile phone. Also, you can choose their frequency – immediately after a modification, or daily/weekly notification.

Metadata

The file title, author name, file size attributes etc. are called metadata.

Sometimes, the information they contain is enough. For improved organization of files you can define your own columns, such as categories, document type, etc. This could make your life significantly easier.

Version History

The Version History feature allows you to view, restore, and delete old versions of your documents. In the version history pane, you can see the following information:

  • version number
  • date and time when the version was created
  • name of the user who made changes
  • size
  • comments

Keep in mind that this feature has to be enabled in the Library or List settings.

3 PRO provides SharePoint consultations and education. Feel free to contact us!

Forms Pro – A Simple and Mighty Survey Tool

Forms Pro enables you to create surveys, analyze feedback, evaluate information, and it can help you identify service gaps so you could retarget your marketing campaigns. It has a user-friendly interface and is very simple to use. Thanks to responsive design, your customers can respond by using web browsers on computers and mobile devices.

Questions

As you can see below, there are few types of questions available: rating questions, choice questions, Likert for attitude and opinion gauge, Net Promoter Score, and a comment section.

Survey Distribution

  • share it via built-in email composer
  • configure a trigger for Microsoft flow to send a survey when a business scenario is fulfilled
  • embed it to a web page
  • create a sharable link
  • generate a QR code

Survey Insights

For detailed insights, Forms Pro includes real-time analytics with AI capabilities from Power BI. In the customized dashboard, you can switch between individual survey results and response patterns. Also, for a more in-depth analysis, the results can be exported as Excel format.

Licensing

Forms Pro is included in the following Dynamics 365 subscriptions:

  • Dynamics 365 Sales Enterprise
  • Dynamics 365 Customer Service Enterprise
  • Dynamics 365 Field Service
  • Dynamics 365 Marketing
  • Dynamics 365 Talent
  • Dynamics 365 Project Service Automation
  • Dynamics 365 Operations
  • Dynamics 365 Relationship Sales

Also, it is available as an upgrade for Office 365/Microsoft 365 subscriptions.

The license is based on the number of survey response per month:

  • Dynamics 365 enterprise tenant includes 2000 free responses. Additional responses can be purchased subsequently.
  • Office 365 subscriptions do not include free responses, users have to purchase responses in bundles of 2000 responses per month.

Contact us for more information about prices and features.

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