Tag office 365

Client Overview: A long-term customer of ours operates as a cloud-only company with a strong reliance on Microsoft Office 365 and Azure services. With four locations across several countries in the Central European region, the company depends on cloud infrastructure to drive its daily business operations.

Over the past 8 years, Nodefusion has been providing comprehensive Managed Service Provider (MSP) ensuring their network, backup, and cloud services run smoothly and efficiently. As a strategic IT partner, we support them with a range of essential services, including cloud monitoring, network maintenance, device management, and IT security.

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Teams and Skype users can now communicate with each other through chats and calls, whether they use clients on the desktop, web, or mobile phone (Android and iOS).

It is recommended to have Skype 8.58, or a later version.

How To Start A Call?

Teams users can search for Skype users by typing their email in the search bar. Note that some Skype users choose not to appear in the search results.

Skype users also have to search for Teams users by email address. After that, the Teams user will get a notification that they need to accept before they can reply. If the Teams user accepts the conversation, both users can start to chat and call each other. But, if the Teams users selects the block option, all messages from that Skype user will be blocked.

Limitations

• @mentions, emojis and other types of rich formatting are not available
• There are no group chats; one-on-one only
• Users can not see each other’s presence
• Searching for Skype users by their ID or phone number is not supported

External Access Configuration

For new tenants, external access for this capability is turned on by default. For older tenants: if you’re unable to use this capability, 3 PRO can set the necessary parameters for you, that allow Teams users to communicate with Skype users. Contact us today!

SharePoint is a perfect tool for document management. It’s accessible from any device through a web browser. Here are some cool features for everyday use:

Alerts

SharePoint alerts keep you updated when something on your site or in the document has been modified. They are available for your lists, libraries, folders, files, list items, and they can be delivered by email or a text message to your mobile phone. Also, you can choose their frequency – immediately after a modification, or daily/weekly notification.

Metadata

The file title, author name, file size attributes etc. are called metadata.

Sometimes, the information they contain is enough. For improved organization of files you can define your own columns, such as categories, document type, etc. This could make your life significantly easier.

Version History

The Version History feature allows you to view, restore, and delete old versions of your documents. In the version history pane, you can see the following information:

• version number
• date and time when the version was created
• name of the user who made changes
• size
• comments

Keep in mind that this feature has to be enabled in the Library or List settings.

3 PRO provides SharePoint consultations and education. Feel free to contact us!

Forms Pro enables you to create surveys, analyze feedback, evaluate information, and it can help you identify service gaps so you could retarget your marketing campaigns. It has a user-friendly interface and is very simple to use. Thanks to responsive design, your customers can respond by using web browsers on computers and mobile devices.

Questions

As you can see below, there are few types of questions available: rating questions, choice questions, Likert for attitude and opinion gauge, Net Promoter Score, and a comment section.

Survey Distribution

• share it via built-in email composer
• configure a trigger for Microsoft flow to send a survey when a business scenario is fulfilled
• embed it to a web page
  
• create a sharable link
• generate a QR code

Survey Insights

For detailed insights, Forms Pro includes real-time analytics with AI capabilities from Power BI. In the customized dashboard, you can switch between individual survey results and response patterns. Also, for a more in-depth analysis, the results can be exported as Excel format.

Licensing

Forms Pro is included in the following Dynamics 365 subscriptions:

• Dynamics 365 Sales Enterprise
• Dynamics 365 Customer Service Enterprise
• Dynamics 365 Field Service
• Dynamics 365 Marketing
• Dynamics 365 Talent
• Dynamics 365 Project Service Automation
• Dynamics 365 Operations
• Dynamics 365 Relationship Sales

Also, it is available as an upgrade for Office 365/Microsoft 365 subscriptions.

The license is based on the number of survey response per month:

• Dynamics 365 enterprise tenant includes 2000 free responses. Additional responses can be purchased subsequently.
• Office 365 subscriptions do not include free responses, users have to purchase responses in bundles of 2000 responses per month.

Contact us for more information about prices and features.

Some of the Office 365 plans will change names and become a part of the Microsoft 365 family. The change will happen automatically on April 21, 2020.

New Microsoft 365 offerings for small and medium-sized businesses

In the last few years, Office 365 plans were extended with new apps and services, and more will be added in the upcoming months. That was one of the reasons why Microsoft decided to rename its services.

• Office 365 Business Essentials → Microsoft 365 Business Basic.
• Office 365 Business Premium → Microsoft 365 Business Standard.
• Microsoft 365 Business → Microsoft 365 Business Premium.
• Office 365 Business and Office 365 ProPlus → Microsoft 365 Apps. To distinguish these two, they will have the suffix “for business” and “for enterprise”.

At this time, prices and features will remain the same.

Which Office 365 plans will not change names?

There will be no changes for Office 365 Enterprise portfolio. Here is the list of available plans:

• Office 365 for Enterprise
  • Office 365 E1
  • Office 365 E3
  • Office 365 E5
• Office 365 for Firstline Workers
  • Office 365 F1
• Office 365 for Education
  • Office 365 A1
  • Office 365 A3
  • Office 365 A5

Contact us for more information about Microsoft 365 plans.